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Writer's pictureSylvain Richer de Forges

Analysis of the need to train financial front office employees on sustainability

Why Training Relationship Managers on Sustainability is Crucial for Financial Companies




In the rapidly evolving financial sector, sustainability isn't just a trend—it's a necessity. Training relationship managers (RMs) in sustainability is pivotal for driving this transformation. Here’s why financial companies need to prioritize this training:



The Business Case Sustainable finance is booming. Global sustainable investment reached $35.3 trillion in 2020, a 15% increase from 2018 (Global Sustainable Investment Alliance). Relationship managers who understand sustainability can better serve clients and tap into this growing market.



Client Demand:


A 2021 Morgan Stanley survey found that 85% of individual investors are interested in sustainable investing. RMs trained in sustainability can meet this demand effectively.



Risk Management:


According to the World Economic Forum, environmental, social, and governance (ESG) factors are increasingly critical in assessing financial risks. RMs equipped with sustainability knowledge can better navigate these risks for their clients.



Regulatory Compliance:


 The European Union’s Sustainable Finance Disclosure Regulation (SFDR) and similar initiatives globally require financial advisors to integrate ESG factors into their advisory processes. Training ensures compliance and avoids penalties.



How can knowldege be improved?



Develop Comprehensive Training Programs:


 Integrate ESG factors into RM training modules.



Leverage Technology: 


Use e-learning platforms and webinars to make training accessible.



Measure Impact:


Track the effectiveness of training programs through client feedback and performance metrics.



Training relationship managers on sustainability is not just a compliance measure—it's a strategic advantage. It enhances client trust, mitigates risks, and positions financial companies at the forefront of the sustainable finance revolution. Let’s empower our RMs to drive meaningful change. 



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